What is this place and what can I find here?

JW Custom Hats is a specialized tack shop and saddle maker located in Salt Lake City, UT, where you can find a variety of custom hats and expert services for cleaning and reshaping existing hats. The shop is known for its personalized consultations, allowing customers to create unique designs tailored to their preferences. Whether you are looking for a new custom hat or need to restore an old favorite, the team at JW Custom Hats is dedicated to providing high-quality service and craftsmanship.

Do I need an appointment or can I walk in?

While walk-ins are welcome at JW Custom Hats, it is often recommended to call ahead or schedule an appointment, especially for custom creations or specific services like cleaning and reshaping. This ensures that the team can dedicate the necessary time and attention to your needs, providing a more personalized experience. If you have a particular design in mind or require extensive work on your hat, an appointment may be the best option to guarantee that you receive the service you desire.

What are the hours of operation?

JW Custom Hats operates Monday through Friday from 10:00 AM to 6:00 PM and on Saturday from 10:00 AM to 4:00 PM, while the shop is closed on Sundays. These hours provide ample opportunity for customers to visit, whether they are looking to create a new custom hat or seeking restoration services for an existing one. It's always a good idea to check their website or call ahead to confirm hours, especially during holidays or special events.

Is there a fee to use this?

Yes, there are fees associated with the services offered at JW Custom Hats, which vary depending on the specific type of work requested, such as custom hat creation, cleaning, or reshaping. To get the most accurate information regarding pricing, it is best to contact the shop directly. The team is happy to provide details and help you understand the costs involved based on your individual needs.

Who is this open to — anyone, or only residents/members?

JW Custom Hats is open to everyone, welcoming both locals and visitors from out of town. There are no membership requirements, making it accessible for anyone interested in custom hats or hat restoration services. Whether you are a seasoned equestrian or simply looking for a stylish hat, the shop is ready to assist you with your needs.

Is this open on weekends?

Yes, JW Custom Hats is open on Saturdays from 10:00 AM to 4:00 PM, providing an excellent opportunity for customers who may not be able to visit during the week. This weekend availability allows more flexibility for those looking to explore custom hat options or require services like cleaning and reshaping. It's advisable to check in advance if you plan to visit on a Saturday, especially during busy seasons.

How do I get there and where do I park?

JW Custom Hats is conveniently located in Salt Lake City, making it accessible by various modes of transportation. Visitors can find parking available nearby, which makes it easy to stop by for consultations or services. If you're driving, it's helpful to use a GPS or map application to find the exact location and parking options. Public transportation may also be an option, depending on your starting point.

How do I contact this listing directly?

You can contact JW Custom Hats directly by calling (801) 977-0676. This phone number is the best way to reach the shop for inquiries about services, appointments, or any specific questions you may have. Additionally, you can visit their website at http://www.jwcustomhats.com/ for more information and to explore their offerings.

What range of western saddles, tack, and apparel is stocked in-store?

This shop offers a diverse selection of western saddles, tack, and apparel tailored for both casual riders and serious equestrians. You can find everything from traditional saddles to modern designs, along with a variety of bridles, reins, and saddle pads. The apparel section features riding shirts, jeans, and boots that cater to different styles and preferences. Whether you're looking for something functional or fashionable, JW Custom Hats is dedicated to providing quality products that meet the needs of every rider. To explore the full range of items available, visiting the store or checking their website is recommended.

Are professional saddle fitting services offered on-site or at client barns?

Yes, professional saddle fitting services are available to ensure that your saddle fits both you and your horse perfectly. The experienced staff at JW Custom Hats can conduct fittings on-site at their shop, where they have the necessary tools and expertise. Additionally, they may offer mobile fitting services that can be arranged to visit client barns, allowing for a convenient and personalized experience. It’s best to contact the shop directly to discuss your specific needs and schedule an appointment for a fitting.

Does the shop carry riding helmets and safety equipment for beginners?

While JW Custom Hats primarily specializes in hats and custom leatherwork, they may carry a selection of riding helmets and safety equipment suitable for beginners. It's important for new riders to have the proper safety gear, and the knowledgeable staff can guide you in selecting the right equipment. However, for the most accurate information regarding their current inventory of helmets and safety gear, it's advisable to reach out to the shop directly or visit their website.

Is custom leatherwork or saddle repair work performed on site?

Yes, JW Custom Hats offers custom leatherwork and saddle repair services performed on-site by skilled artisans. Whether you need a new saddle created to your specifications or an existing saddle repaired, their team is equipped to handle a variety of leatherwork projects. They take pride in their craftsmanship and attention to detail, ensuring that each piece meets high-quality standards. For specific inquiries about custom projects or repairs, contacting the shop directly will provide you with the best guidance.

Are consignment or used western saddles accepted and sold?

JW Custom Hats may accept consignment or used western saddles, providing a platform for customers to buy and sell gently used equipment. This can be a great way to find quality saddles at a more affordable price while also allowing sellers to pass on their gear to new riders. To get the most accurate information regarding their consignment policies and the current selection of used saddles, it's best to contact the shop directly.

What boot brands and sizes are available for new riders?

The shop carries a variety of boot brands and sizes suitable for new riders, ensuring that everyone can find a comfortable fit. They typically stock popular brands known for their quality and durability, offering options for both men and women. Sizes range from youth to adult, accommodating different foot shapes and preferences. For the best selection and to find the right fit, visiting the store or checking their website is recommended.

Is online ordering with local store pickup available?

Yes, JW Custom Hats offers online ordering with the option for local store pickup. This convenient service allows customers to browse their selection online, place an order, and then pick it up at the store at their convenience. It’s a great way to ensure that you get the items you want without waiting for shipping. For specific details on how to use this service, visiting their website or contacting the shop directly is advisable.

What is the return or trial policy on saddle purchases?

The return or trial policy on saddle purchases at JW Custom Hats may vary, but they generally aim to ensure customer satisfaction. Many shops in this industry offer trial periods during which you can test the saddle to see if it fits your needs. If it doesn’t work out, they may have a return policy in place. For the most accurate and detailed information regarding their specific return or trial policies, it’s best to contact the shop directly.

Are special discounts offered to local riding clubs or lesson students?

JW Custom Hats may offer special discounts to local riding clubs or lesson students as a way to support the equestrian community. These discounts can help make quality gear more accessible for riders who are actively participating in lessons or club activities. To find out if any current promotions or discounts are available, contacting the shop directly or checking their website for updates is recommended.

How can I verify if a specific tack item is currently in stock?

To verify if a specific tack item is currently in stock at JW Custom Hats, you can either visit their store or contact them directly via phone. Their knowledgeable staff can provide real-time information about inventory and help you find what you need. Additionally, checking their website may offer insights into available products, but for the most accurate stock status, a direct inquiry is often the best approach.